Shipping policy

Shipping Policy – Abou El Azm

At Abou El Azm, we want your products to reach you safely and as quickly as possible. This policy explains our delivery areas, delivery times, and available payment methods.

1. Shipping & Delivery

Delivery areas: Delivery is currently available within Cairo and Giza only. We'll announce new areas as soon as they become available.

Delivery time: Your order is prepared and dispatched starting the day after it's confirmed, and arrives within two days at most.

Shipping fees: Shipping fees are clearly shown on the checkout page before you confirm your order.

Contact: Our courier will call you before arriving, so please make sure your phone number and address are correct to ensure on-time delivery.

2. Payment Methods

You can pay using any of the following:

• Cash on delivery: Pay the courier when you receive your order.

• Visa: Pay online by card at checkout.

• InstaPay: Transfer to the pharmacy's number: [InstaPay number]

After transferring, please send a screenshot of the transfer receipt along with your order number on WhatsApp: [WhatsApp number]. Your order will be confirmed once the payment is verified.

3. Contact Us

For any questions about your order, reach us on WhatsApp: [WhatsApp number]. Our team will be happy to help.

Abou El Azm reserves the right to update this policy at any time. Any changes will be posted on this page.