Terms of Service – Abou El Azm

Welcome to Abou El Azm. By using our website or placing an order, you agree to these terms, so please read them carefully.

1. About Us

Abou El Azm is an online store selling skincare, haircare, makeup, and mother & baby products, operated by [Legal name of pharmacy / company].

2. Use of the Website

• The website is for personal, non-commercial use only.

• You are responsible for the accuracy of the information you provide (name, mobile number, address).

• You may not use the website in any way that harms it or other users.

3. Products & Prices

• We make every effort to show product images and descriptions accurately, but colors may vary slightly depending on your screen.

• All prices are in Egyptian Pounds (EGP) and may change without prior notice. The price that applies is the one at the time your order is confirmed.

• Products are subject to stock availability.

4. Orders

• Your order is confirmed once we contact you, or once payment is verified for InstaPay orders.

• We reserve the right to cancel any order if a product is unavailable or if there is an error in pricing or details. Any amount paid will be refunded in full.

5. Payment, Shipping & Returns

Payment methods, delivery times, and exchange and return terms are detailed in our Shipping Policy and Return & Refund Policy.

6. Product Use

• Content and tips on the website are for general information only and are not a substitute for advice from a doctor or pharmacist.

• We recommend doing a patch test on a small area of skin before using any new product, and following the directions on the package.

• If any irritation or allergic reaction occurs, stop use and consult a doctor.

7. Intellectual Property

All website content, including text, images, logos, and designs, is owned by Abou El Azm or used with permission, and may not be copied or used without written consent.

8. Limitation of Liability

Abou El Azm is not liable for any damage resulting from misuse of products or failure to follow usage instructions, or for any temporary interruption of the website.

9. Governing Law

These terms are governed by the laws of the Arab Republic of Egypt, and any dispute falls under the jurisdiction of the Egyptian courts.

10. Changes to These Terms

We may update these terms at any time. Any changes will be posted on this page and take effect from the date of posting.

Contact Us

For any questions, contact us on WhatsApp: [WhatsApp number] or by email: [Email address].